FAQs

Shipping

We offer shipping to most countries worldwide, including the United States, Canada, the United Kingdom, Australia, Germany, France, Japan, South Korea, Italy, Spain, Sweden, Norway, Denmark, Finland, Switzerland, Netherlands, Belgium, Austria, New Zealand, and Singapore.

Once shipped, delivery will take 5-14 business day.Delivery time will be longer in some areas.If there are any special circumstances, we will notify you by email.

Free worldwide shipping on orders over $89.

Payments

No, our prices already include taxes.

I currently accept PayPal and savings/credit card payments.

Returns

Unfortunately, as our products are custom-made, we do not accept returns or exchanges. Once payment is made, production begins. We appreciate your understanding.

Once your order is shipped, we will send you a tracking number via email. You can use this number to track your package in real-time on our logistics partner’s website.

Clean

You can wear them anytime and anywhere that makes you happy! For some suggestions, try them at conventions, for photoshoots, at parties, or while interacting with pets. The most important thing is to enjoy them!

Each product description includes glove dimensions. If your hand size is within these dimensions, the gloves should fit you.

Yes, as long as their hand size is smaller than the glove dimensions. However, we don’t recommend them for very young children as they might be too large.

No, we do not authorize any other stores to sell our cat paw gloves. They are only available on our website.

other

You can use a hairdryer on a warm setting to straighten the fur.

Yes! This is our official store,all other platforms that use our pictures or videos of cat paw gloves products are all stolen images.

For minor stains, use a wet wipe or fabric cleaner. For a full clean, it’s best to seek help from a professional dry cleaner.

Yes, you can contact us via email at support@test.fistudioart.com for custom color requests.

If you have any questions, feel free to email us at support@test.fistudioart.com.